Cookies Policy

This Cookies Policy explains how Green Luck Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and other applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device as described below. Where required, we will request your consent before using non-essential cookies.

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1. What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website function properly, keep your account secure, remember your preferences and provide information about how the website is used.

Table of contents

Some cookies are placed directly by Green Luck Casino. Other cookies may be placed by service providers that support website operation, security, analytics, advertising, payment processing or other digital services. These providers may process information collected through cookies in accordance with their own privacy notices and contractual obligations.

Cookies may be session cookies or persistent cookies. Session cookies are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose and the settings of your browser or device.

Similar technologies

We may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these related technologies collectively as cookies. They may collect information about your device, browser, website activity and interactions with communications.

2. How we use cookies

The cookies used on the website may have different purposes. Some are necessary for the website to operate and cannot be switched off through the cookie preference tool. Other cookies are optional and help us understand visitor behaviour, remember choices or provide more relevant content.

Strictly necessary cookies

These cookies are required for core website functions. They can support account sign-in, session management, navigation, security checks, fraud prevention, transaction workflows and access to areas that require authentication. Without these cookies, parts of the website may not work correctly. These cookies generally do not store information that is intended to identify you for advertising purposes.

Preference and functionality cookies

These cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a consistent experience. If you decline these cookies, some preferences may not be remembered and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are viewed, how visitors move through the website, whether features are working and where errors occur. This information can be used in aggregate to improve website design, performance, accessibility and content. Where appropriate, analytics information may be combined with other information handled under our Privacy Policy.

Security and compliance cookies

Cookies and similar tools may be used to protect accounts, detect unusual activity, prevent abuse, support identity and age verification processes, and help meet legal, regulatory and operational requirements. These technologies may help us identify repeated failed access attempts, automated activity or activity that appears inconsistent with the website rules.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content and present information that is more relevant to your interests. We do not use cookies to remove your responsibility to gamble within your means. Marketing preferences do not override responsible gambling controls, age requirements, account restrictions or applicable law.

3. Information collected through cookies

Depending on the cookie and your settings, information collected may include your IP address or an approximate location derived from it, device type, operating system, browser type, language, screen settings, referring website, pages visited, links selected, dates and times of visits, session information and interactions with website features. Cookies may also record whether content or communications have been opened or viewed.

A cookie does not usually contain your name or direct contact details. However, information collected through cookies may be linked with account, device or technical information when you log in or use services that require an account. We handle linked information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We aim to use information collected through cookies only for legitimate business, service, security, compliance and user-experience purposes. We may share relevant information with carefully selected technology, hosting, analytics, security and service providers where necessary for them to perform services on our behalf. We may also disclose information where required or permitted by law.

Third-party services

Some website features may rely on third-party services. Those providers may use their own cookies or similar technologies. Their practices may change independently of this policy, so you should review the relevant provider information where available. Disabling third-party cookies may affect features that rely on those services.

4. Managing cookies and your choices

When available, our cookie preference tool allows you to accept or reject optional categories of cookies. You can change your choices at any time by using the preference tool or the relevant settings available on the website. Necessary cookies cannot normally be rejected through this tool because they are required for essential functions.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a warning before a cookie is placed. The method differs between browsers and devices, so consult the relevant help or support information for instructions.

Deleting cookies may remove saved preferences and may require you to sign in or repeat settings.
Blocking necessary cookies may prevent parts of the website from operating correctly.
Blocking analytics cookies does not necessarily stop all data collection through other website functions.
Cookie choices may apply only to the browser or device used to make the choice.
If you use more than one browser or device, you may need to manage settings separately.
You may still receive general advertising after declining marketing cookies, but it may be less relevant to your interests.

Your browser may offer a private or incognito mode. This can limit local storage of browsing information, but it does not necessarily prevent all technical information from being collected by the website or service providers. Private browsing is not a substitute for managing cookie preferences or account privacy settings.

Cookies and responsible gambling

Cookies may support account security, access controls and communication preferences, but they do not determine whether gambling is suitable for you. If gambling is causing concern, consider using the responsible gambling tools available through your account, including any available deposit, activity or access controls. You can also take a break or seek independent support. Marketing and cookie preferences should be reviewed alongside any responsible gambling choices you make.

5. Updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, technologies we use, our service providers, legal requirements or our privacy practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please contact Green Luck Casino through the contact or support options made available on the website. Do not include passwords, payment details or other sensitive account information in an enquiry unless specifically requested through a secure process.

This policy is intended to provide general information about cookies used on the website. It does not replace the Privacy Policy, website terms, responsible gambling information or any notice provided at the time information is collected. If there is an inconsistency between this policy and a specific legal notice, the specific notice will apply to the extent required by law.